Kman Blog

Projek ICC… untuk difikirkan bersama siri #2

Posted on: November 19, 2009

KELEMAHAN # 2

Kenyataan target setting

Kebiasanya Grp ICC nyatakan kenyataan target setting : “ Mengurangkan masalah kelewatan proses x kepada 80% “

Darah saya juga terbakar statement macam tu.. Why?..
• 80% dari angka mana dan nak kemana data tu!
• Bila nak capai tak dinyatakan…

Untuk DiFikirkan :
Kita ambik masalah mudah..” Kegemukan badan ”… semua akan cakap nak turun badan dari 80kg kepada 50 kg ( 30%) pada akhir Jun 2009…belum pernah orang cakap nak turun badan ke 50 kg aje…!

Bagi saya target setting yang cukup bagus seperti contoh diatas sebab :

• Ada data dari mana dan nak kemana.
• Ada masa bila kita nak capai target.

Advertisements

1 Response to "Projek ICC… untuk difikirkan bersama siri #2"

KIK atau KMK harus dilihat sebagai suatu proses penyelesaian masalah atau proses penambahbaikan atau proses menambah nilai terutama dalam meningkatkan keberkesanan sistem penyampaian perkhidmatan sesebuah organisasi.

Selepas memilih dan mendefinisi projek, KIK perlu menetapkan sasaran penyelesaian projek. Demikian turutan prosesnya.

Sebaliknya, jika KIK/KMK gagal memahami turutan proses sebegini maka terjadilah sasaran penyelesaian projek itu dianggap sasaran mengurang atau menghapuskan punca masalah supaya masalah yang dihadapi oleh KIK/KMK itu berkurangan atau hapus. Anggapan ini berlaku apabila KIK/KMK memperlihatkan Rajah Pareto sebelum Analisis Sebab & Akibat dan Rajah Pareto setelah mengenalpasti punca paling mungkin. Fahaman ini adalah silap kerana sasaran penyelesaian masalah bukan sasaran mengurang atau menghapuskan punca masalah. Malah prinsip 80/20 Pareto yang digunakan selalunya tidak tepat.

Rajah Pokok yang dibina untuk mengenalpasti penyelesaian bagi setiap punca paling mungkin dan Sasaran Penyelesaian Projek adalah objektif projek untuk mencapai piagam pelanggan jabatan, sekurang-kurangnya. Pelaksanaan benchmarking dalam aktiviti ini adalah untuk stretch target.

Wallahu ‘aklam.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Blog Stats

  • 60,788 hits

KALENDAR

November 2009
M T W T F S S
    Dec »
 1
2345678
9101112131415
16171819202122
23242526272829
30  

Top Clicks

  • None

Archives

Categories

KMAN-DALAM KENANGAN

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Join 4 other followers

Twitter Updates

RSS Top stories

  • This RSS feed URL is deprecated December 14, 2017
    This RSS feed URL is deprecated, please update. New URLs can be found in the footers at https://news.google.com/news
  • Lim Guan Eng, Phang Li Koon, must serve defence statement before trial begins: Federal Court - The Sun Daily December 14, 2017
    Malay Mail OnlineLim Guan Eng, Phang Li Koon, must serve defence statement before trial begins: Federal CourtThe Sun DailyPUTRAJAYA: The Federal Court today ruled that Penang Chief Minister Lim Guan Eng and businesswoman Phang Li Koon must serve their defence statements to the prosecution before the commencement of their corruption trial at the Penang High C […]
  • Rahman Dahlan to sue Rafizi over 'fake brother' cronyism claims - Malay Mail Online December 14, 2017
    Malay Mail OnlineRahman Dahlan to sue Rafizi over 'fake brother' cronyism claimsMalay Mail OnlineDatuk Seri Abdul Rahman Dahlan is taking legal action over an allegation that the contract to run Expo Negaraku had been given to his 'brother'. — Picture by Miera ZulyanaKUALA LUMPUR, Dec 14 — Minister Datuk Seri Abdul Rahman Dahlan has appoi […]
  • FT Minister rakes Cheras MP over claims - The Edge Markets MY December 14, 2017
    The Edge Markets MYFT Minister rakes Cheras MP over claimsThe Edge Markets MYPETALING JAYA (Dec 14): Federal Territories (FT) Minister Datuk Seri Utama Tengku Adnan Tengku Mansor has slammed Cheras MP Tan Kok Wai over his claims that DBKL had sold land without open tender, as well as over affordable housing development matters ...and more »
  • I don't meet strangers, says Nur Jazlan in dismissing Anwar's lawyer Motley - Free Malaysia Today December 14, 2017
    Free Malaysia TodayI don't meet strangers, says Nur Jazlan in dismissing Anwar's lawyer MotleyFree Malaysia TodayThe deputy home minister asks if US lawyer Kimberly Motley has been retained by Anwar, and if she has a licence to practice law in Malaysia. Nur-Jazlan_Kimberly-Motley_600. PETALING JAYA: Deputy Home Minister Nur Jazlan Mohamed today dis […]
  • Online news portal The Malaysian Insight under investigation by regulators - Coconuts December 14, 2017
    CoconutsOnline news portal The Malaysian Insight under investigation by regulatorsCoconutsA leading Malaysian news portal said Wednesday it was under investigation over an article critical of a government inquiry, sparking fresh claims of official “harassment” of online media. Advertisement. Powered By YuMe. The Malaysian Insight is among ...and more »
  • Bank Negara wants digital currency exchangers to report their activities - The Star Online December 14, 2017
    The Star OnlineBank Negara wants digital currency exchangers to report their activitiesThe Star OnlineKUALA LUMPUR: Bank Negara has reiterated its stand that bitcoin and its cryptocurrency siblings are not legal payment methods in Malaysia, as the central bank initiates a policy compelling digital currency exchange operators to report their activities ...Ban […]
  • Woman scammed by Facebook acquaintance - The Borneo Post December 14, 2017
    Woman scammed by Facebook acquaintanceThe Borneo PostMIRI: An Indonesian housewife suffered a loss of about RM2,200 after being tricked by an acquaintance on a social networking site recently. According to a source, the 29-year-old woman got to know the man on Facebook last September before they started ...and more »
  • Jan 5 trial for man charged with intimidating mother - The Borneo Post December 14, 2017
    Jan 5 trial for man charged with intimidating motherThe Borneo PostMIRI: A magistrates' court here set Jan 5 for the trial of a man charged with criminal intimidation of his biological mother. Magistrate Zuraini Ali Musa fixed the date after the accused maintained his innocence plea to the allegations. He also ordered ...and more »
  • Ksenia Sobchak — daughter of Putin mentor — runs in Russian elections - NBCNews.com December 14, 2017
    NBCNews.comKsenia Sobchak — daughter of Putin mentor — runs in Russian electionsNBCNews.comMOSCOW — Starstruck Russians snap selfies and crowd around reality-TV-star-turned-presidential-candidate Ksenia Sobchak as she walks in Moscow's Red Square. When three teenagers scream her name, Sobchak, a journalist and television personality who is ...Collusion, […]
%d bloggers like this: