Kman Blog

ICC/KIK….apa bezanya ngan QCC/KMK.

Posted on: December 18, 2009

Saya banyak menerima pertanyaan dari sahabat-sahabat dan ada juga organisasi yang menjemput saya semata-mata untuk memberi penjelasan ..Apakah dimaksudkan dengan Kumpulan Inovasi dan Kreatif (KIK) atau ICC ?.. apakah bezanya ICC dengan QCC ? ..adakah tools yang berbeza digunapakai dalam ICC ? ..dan macam-macam lagi.

Transformasi QCC ke ICC  di mulakan pada tahun 2004 dan Kriteria Konvensyen ICC anjuran MPC pertama digunapakai pada tahun 2005 dan seterusnya disemak semula pada tahun 2006 dan hingga hari ini  kriteria berkenaan di gunapakai di semua Konvensyen ICC anjuran pihak MPC.

Keperluan Transformasi dari QCC ke ICC hasil dari perubahan kawalan kualiti terhadap proses bagi menjamin produk dan service yang dihasilkan memuaskan hati pelanggan. Secara tadisionalnya  pada suatu masa dahulu kawalan kualiti lebih tertumpu pada  production line dimana QCC yang ditubuhkan adalah untuk menyelesaikan masalah berkaitanan dengan produk  yang berlaku di unit mereka atau di production line mereka. Sehingalah didapati bahawa proses kerja saling berkait antara satu unit dengan unit lain dan penambahbaikan bukan sahaja kepada produk tetapi juga kepada proses maka QCC yang ditubuhkan melibatkan keahlian yang bercampur unit dan berbagai jawatan ( cross functional).

Perubahan zaman yang  menuntut organisasi berdaya saing akan dapat bertahan maka kumpulan kawalan mutu yang ditubuhkan bukan sahaja mampu  menyelesaikan masalah tetapi juga mampu mengeluarkan idea ,mencadangkan idea dan melaksanakan idea-idea kreatif dalam menghasilkan ciptaan baru atau proses baru  bagi tujuan penambahbaikan di dalam proses kerja sedia ada. Dari idea yang kreatif inilah terhasilnya  ciptaan inovasi samada bersifat inovasi incremental atau radikal ( breakthrough) yang melibatkan 2 kategori samada teknikal atau bukan teknikal .Idea yang dikemukakan seterusnya dilaksanakan dan terbukti membawa kemakmuran pada organisasi dan staffnya maka lahirlah tuntutan untuk dikongsi bersama dengan organisasi lain. Proses patern akan dilakukan agar idea kreatif melalui ciptaan inovatif  terpelihara.

Kronologi perubahan zaman menuntut kita berubah … kronologi perubahan zaman menyebabkan QCC kepada ICC…kronologi perubahan zaman menyebabkan perlunya proses penghasilan projek QCC perlu berubah..!!.,perlu kita lakukan TRANSFORMASI !!

Lihat …sedikit perbezaan QCC vs ICC..!!

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2 Responses to "ICC/KIK….apa bezanya ngan QCC/KMK."

Assalamualaikum wbkt.
Terasa lama sangat tidak menjengok blog tuan. Kalau tengok tarikh posting yang ini dah 2 bulan. Banyak berkhayal, maka kita akan ditinggal masa.

Merujuk kepada KMK dan KIK,saya berpendapat KIK adalan mengukuhan KMK. Amat mengecewakan kalau rakan KIK mengatakan KIK adalah BERBEZA dengan KMK. Malah kalau KIK jadi MOMOK untuk tidak melaksanakan inisiatif kualiti penting ini.

Konsepnya masih jelas sama, kalau kita rujuk pekeliling Ketua Pengarah MAMPU pada November 2009 yang membatalkan PKPA mengenai KMK, jelas menyatakan falsafah pengurusan kemanusiaan dan pengurusan secara penyertaan masih mendasari inisiatif ini.

Begitu juga dengan takrifan, faedah kepada ahli, jabatan dan organisasi masih serupa.

Justeru, KIK adalah pengukuhan KMK yang saya maksudkan adalah, orientasi projeknya lebih besar – bukan setakat problem solving atau task orientation malah merujuk kepada KAIZEN dan VALUE ADD. Perkataan KREATIF dan INOVATIF dibesarkan supaya berlaku BREAK TROUGH. Keahlian KIK juga lebih terbuka kepada semua peringkat pekerja.

KIK adalah suatu mekanisma penambahbaikan yang boleh dilaksanakan oleh semua warga pekerja dan mungkin yang dimaksudkan dengan tuan “perlu kita lakukan TRANSFORMASI.

Setuju bebenor,,TRANSFORMASI !! dan INTERGRITI

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