Kman Blog

TIPS…siri #1

Posted on: January 16, 2010

by Fred Nickols

Problems come in all sizes, shapes, and colors.

There is no single or simple step-by-step process guaranteeing us we will solve every problem we encounter. We are faced instead with the requirement to configure or adapt our problem solving processes to fit the problem at hand. As problem solvers, we have more in common with the cabinetmaker than with the assembly-line worker. What we need, then, are plans and blueprints, high-quality materials, a decent place to work, a well-stocked toolbox, and the skill and knowledge necessary to properly select and use the tools in it. Toward that end, here are ten (10) tips—ideas for “beefing up” the tools in your problem solving toolbox.

  1. Focus on the solved state. Pay at least as much attention to the solved state as is paid to the problem state. One is to define it the same way we would define the problem state (more about that under Tip #3). Another is to list possible measures or indicators of its attainment. Ask yourself questions like these: “How will I know the problem has been solved? What will I accept as evidence? What does the solved state look like?” Yet, a third way is to be clear about all the goals and objectives of the problem solving effort. (This last point is so important that it constitutes a tip all its own—the next one.)



3 Responses to "TIPS…siri #1"

tip-tip untuk meningkatkan keberkesanan ICC atau KIK dan perlu diketahui oleh semua pengamalnya.

Sekadar untuk berkongsi :-

1. Jadikan budaya kerja bukan paksaan sebab Pekeliling atau nak masuk Anugerah Kecemerlangan Organisasi
2. Sokongan berterusan Pengurusan – ada halatuju, ada mission dan ada segala-galanya
3.Pengiktirafan kepada Ahli Kumpulan – latihan berterusan, adakan Konvensyen ICC, seragamkan semua projek ICC, bentuk prosedur baru terhadap cadangan yang diberikan.
4. Kesedaran meningkatkan Kualiti dan kepentingan Kualiti dikalangan ahli dan semua yang terlibat.
5.Ketahui Faedah menjalankan projek ICC – bukan sahaja memberi kesan kepada organisasi tetapi juga memberi impak positif kepada ahli-ahlinya dari sudut proses membuat keputusan, Komunikasi, Kerjasama, kemahiran IT, Kemahiran penggunaan alat-alat QC dan macam-macam lagi.

salam kman…

you have any yahoo messenger?….i need to ask you a lot about ICC….i’m still new to ICC world actually…you sound experienced….if u don’t mind to share some of your knowledge…tq

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